Where Quality and Customer Satisfaction is #1
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At Scott-Douglas Plastics Ltd., we are committed to meeting or exceeding customer expectations. This is accomplished through innovative development of our manufacturing processes, competitive costs, on-time delivery, and by employees at every level of the organization being dedicated to continuous improvement. To demonstrate our commitment to quality we have obtained ISO 9002 Registration in June 1994 and updated our Quality System to achieve QS-9000 Certification in October 1997. One requirement of QS-9000 Certification is Scott Douglas Plastics Ltd. must have its Quality Management System audited by a Certification Body/Registrar that is accredited by a National Accreditation Body to perform audits to QS-9000 at six month intervals to show our continued compliance with the QS-9000 Quality System Requirements. Scott-Douglas plastics has updated to ISO 9001-2015 as of January 1st, 2019 and remains certified.
The 9001 International Standard specific requirements means our company:
a)Demonstrates its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. Our Quality Department Inspection Tools
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We use these tools to accurately dimension any new part sourced with Scott-Douglas Plastics and to monitor the part dimensions during production runs. We have supplied our customers with moulded parts and assemblies for the past 48 years and work hard to achieve our customers top supplier rankings. Our Quality Department personnel is comprised of 3 Quality Assurance Shift Inspectors, a Final Auditor, a Quality Technician and a Quality Manager (Mike Passmore). Should you have any questions pertaining to Scott -Douglas Plastic's Ltd. Quality System, please feel free to contact Mike Passmore at (519) 485-1943 or email Mike at mpassmore@sdplastics.on.ca